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Help & FAQs

Help & FAQ

What does LOREM mean?

‘Lorem ipsum dolor sit amet, consectetur adipisici elit…’ (complete text) is dummy text that is not meant to mean anything. It is used as a placeholder in magazine layouts, for example, in order to give an impression of the finished document. The text is intentionally unintelligible so that the viewer is not distracted by the content. The language is not real Latin and even the first word ‘Lorem’ does not exist. It is said that the lorem ipsum text has been common among typesetters since the 16th century. (Source: Wikipedia.com).

Where can I edit my billing and shipping address?

If you created a new account after or while ordering you can edit both addresses (for billing and shipping) in your customer account.

Can I order a free sample copy of a cords?

Unfortunately, we’re unable to offer free samples. As a retailer, we buy all magazines from their publishers at the regular trade price. However, you could contact the publisher directly.

Do I have the right to return an item?

Yes. If there are any problems with an item, you can send it back to us and we’ll be pleased to replace it free of charge. If the item can no longer be delivered, the money will be refunded in cash or in the form of a voucher. You must notify us of any problems within seven days of receiving the item. However, we assume no liability for damage caused during shipping by the postal/delivery service. For more information, please refer to our General Terms & Conditions (GTC).

Where do I find your physical store and what are your opening hours?

We don’t have a physical store location at the moment. You can order our magazines through our online shop and we’re shipping all orders with the Swiss Post and DHL Express to all around the world. Please visit our shipping section for more details. From time to time you can find us at design fairs and popup markets in Switzerland. Subscribe to our newsletter and you’ll receive the latest news.
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